Monkeypants Remote Apps — Terms of Service

Last Updated: June 30, 2026

Monkeypants, LLC ("Monkeypants," "we," "us," or "our") provides the TV Remote: Smart Control and Roam mobile applications, which let you use your phone as a remote control for compatible streaming devices on your local Wi-Fi network (each, the "App" or "Services"). Roam additionally lets you discover movies and TV shows. These Terms of Service (the "Terms") apply to your access to and use of the App. By using the App, you agree to these Terms, including the mandatory arbitration provision and class action waiver in the "Dispute Resolution; Binding Arbitration" section below. If you do not agree to these Terms, do not use the App.

We may make changes to these Terms from time to time. If we make changes, we will provide notice, such as by updating the date at the top of these Terms or providing notice through the App. Unless we say otherwise, the amended Terms will be effective when posted, and your continued use of the App after we provide notice confirms your acceptance of the changes. If you do not agree to the amended Terms, you must stop using the App.

Privacy

For information about how we handle information in connection with the App, please see our Privacy Policy. In short, the App does not require an account. To offer and manage subscriptions, we use Apple's App Store and a third-party subscription-management service (Superwall), which receive limited device and usage information as described in the Privacy Policy. When you use Roam's content-discovery feature, your search and content requests are sent anonymously to our servers to return results, as described in the Privacy Policy.

Subscriptions and Payment

The App offers access to certain features through an auto-renewing subscription. The subscription's price, billing period, and included features are presented to you in the App at the time of purchase.

• Billing. Payment is charged to your Apple App Store account upon confirmation of purchase.
• Auto-renewal. Your subscription automatically renews for the same period unless you cancel it at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours before the end of the current period, at the then-current price for the applicable subscription.
• Managing and cancelling. You can manage your subscription and turn off auto-renewal in your App Store account settings at any time after purchase. Deleting the App does not cancel your subscription.
• Free trials. If a subscription includes a free trial, any unused portion of the trial is forfeited when you purchase a subscription, where applicable.
• Refunds. Purchases are processed by Apple. Refund requests are handled by Apple in accordance with its policies; we generally cannot grant refunds directly.
• Price changes. We may change subscription prices from time to time. Price changes apply to future billing periods, and, where required, we will notify you and obtain your consent in accordance with the App Store's rules.

Eligibility

In order to use the App, you must be at least 13 years of age. If you are under 18 years of age (or the age of legal majority where you live), you may use the App only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you use the App on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person's or entity's behalf.

License to Use the App

Subject to your compliance with these Terms, we grant you a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to download and use the App for your own personal, noncommercial use. The App, including all associated text, graphics, images, and software, is owned by Monkeypants or our licensors and is protected under United States and foreign laws. Except as explicitly stated in these Terms, all rights in and to the App are reserved by us or our licensors. Any use of the App other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein.

Prohibited Conduct

You will not, and will not attempt to:

• Use the App in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from using their devices, or that could damage, disable, overburden, or impair the functioning of the App or any device or network;
• Probe, scan, or test the vulnerability of any system or network, or breach or circumvent any security or authentication measures;
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the App, except to the extent such restriction is prohibited by applicable law;
• Modify the App, remove any proprietary rights notices or markings, or create derivative works based upon the App;
• Use any data mining, robots, or similar data gathering or extraction methods in connection with the App;
• Plant or distribute malware, viruses, or other harmful code through the App;
• Use the App to control devices that you do not own or are not authorized to control; or
• Use the App for any illegal or unauthorized purpose, or encourage or enable any other individual to do any of the above.

Trademarks

Monkeypants and our logos, product or service names, slogans, and the look and feel of the App are trademarks of Monkeypants and may not be copied, imitated, or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names, and company names or logos mentioned in the App are the property of their respective owners. Reference to any products, services, or other information by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation.

Third-Party Devices and Services

The App is designed to communicate with and control third-party streaming devices on your local network. We do not manufacture, own, or control those devices or the streaming services accessible through them, and we make no representations or warranties regarding them. Your use of any third-party device or service is governed by the terms and policies of the applicable third party and is at your own risk. We are not responsible for any third-party device or service or for any changes a third party may make that affect the App's ability to control its devices.

Feedback

You may voluntarily submit questions, comments, suggestions, ideas, or other information about the App (collectively, "Feedback"). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you, and that we may treat Feedback as nonconfidential.

Indemnification

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Monkeypants and our subsidiaries and affiliates, and each of our respective officers, directors, agents, partners, and employees (individually and collectively, the "Monkeypants Parties") from and against any losses, liabilities, claims, demands, damages, expenses, or costs ("Claims") arising out of or related to (a) your access to or use of the App; (b) your Feedback; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of another; or (e) your conduct in connection with the App.

Disclaimers

Your use of the App is at your sole risk. Except as otherwise provided in a writing by us, the App is provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not represent or warrant that the App will be accurate, complete, reliable, current, uninterrupted, secure, or error-free, or that it will be compatible with or able to control any particular device. You assume the entire risk as to the quality and performance of the App.

Limitation of Liability

To the fullest extent permitted by applicable law, Monkeypants and the other Monkeypants Parties will not be liable to you under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive, or special damages, or lost profits, loss of data, or service interruption, even if the Monkeypants Parties have been advised of the possibility of such damages.

The total liability of Monkeypants and the other Monkeypants Parties for any claim arising out of or relating to these Terms or the App, regardless of the form of the action, is limited to the greater of $100 or the amount you paid to use the App. The limitations set forth in this section will not limit or exclude liability for the gross negligence, fraud, or intentional misconduct of the Monkeypants Parties, or for any matters in which liability cannot be excluded or limited under applicable law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Release

To the fullest extent permitted by applicable law, you release Monkeypants and the other Monkeypants Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown, arising out of or related to disputes between users and the acts or omissions of third parties. If you are a consumer who resides in California, you waive your rights under California Civil Code § 1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

Dispute Resolution; Binding Arbitration

Please read this section carefully because it requires you to arbitrate certain disputes and claims with Monkeypants and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions below. No class or representative actions or arbitrations are allowed under this arbitration agreement. Arbitration precludes you from suing in court or having a jury trial.

No Representative Actions. You and Monkeypants agree that any dispute arising out of or related to these Terms or the App is personal to you and Monkeypants and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action, or any other type of representative proceeding.

Arbitration of Disputes. Except for small claims disputes brought on an individual basis, or disputes in which a party seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Monkeypants waive your rights to a jury trial and to have any dispute resolved in court. For any dispute or claim, you agree to first contact Monkeypants and attempt to resolve the claim informally by sending a written notice ("Notice") to Monkeypants by email at support@monkeypants.ai or by certified mail addressed to Monkeypants, 5669 Snell Avenue, Suite 107, San Jose, CA 95123. The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the claim; and (c) set forth the specific relief sought. If you and Monkeypants cannot reach an agreement to resolve the claim within thirty (30) days after such Notice is received, then either party may submit the dispute to binding arbitration administered by JAMS or, under the limited circumstances set forth above, in court. All disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator, in accordance with the JAMS Streamlined Arbitration Rules and Procedures, which are incorporated by reference.

You and Monkeypants agree that these Terms affect interstate commerce and that the enforceability of this section will be governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq., to the maximum extent permitted by applicable law. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual's claims or preside over any class or representative proceeding.

Any claim arising out of or related to these Terms or the App must be filed within one year after such claim arose; otherwise, the claim is permanently barred.

30-Day Right to Opt Out. You have the right to opt out of binding arbitration within 30 days of the date you first accepted this section by emailing us at support@monkeypants.ai. To be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. By opting out, you agree to resolve disputes in accordance with the Governing Law and Venue section below.

If any portion of this section is found to be unenforceable, the unenforceable provision will be severed, and the remainder of this section will remain in effect; provided that to the extent any claim must therefore proceed on a class, collective, consolidated, or representative basis, such claim must be litigated in a civil court of competent jurisdiction and not in arbitration.

Governing Law and Venue

Any dispute arising from these Terms and your use of the App will be governed by and construed in accordance with the laws of the State of California, except to the extent preempted by U.S. federal law, without regard to conflict of law rules. Any dispute that is not subject to arbitration or cannot be heard in small claims court will be resolved exclusively in the state or federal courts located in San Francisco, California.

Modifying and Terminating the App

We reserve the right to modify the App or to suspend or stop providing all or portions of the App at any time. You also have the right to stop using the App at any time. We are not responsible for any loss or harm related to your inability to access or use the App.

Additional Terms Applicable to Mobile Devices

The following terms apply if you install, access, or use the App on any device running Apple's iOS operating system (the "iOS App"):

• You acknowledge that these Terms are concluded between you and Monkeypants only, and not with Apple, and that Monkeypants, not Apple, is solely responsible for the iOS App and its content.
• The license granted to you is limited to a non-transferable license to use the iOS App on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple App Store Terms of Service.
• Apple has no obligation to furnish any maintenance or support services with respect to the iOS App.
• In the event of any failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the iOS App.
• Monkeypants, not Apple, is responsible for addressing any claims relating to the iOS App, including product liability, legal or regulatory conformance, and consumer protection claims, and any third-party intellectual property infringement claims.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you.

The following terms apply if you install, access, or use the App on any device running the Android operating system (the "Android App"):

• You acknowledge that these Terms are between you and Monkeypants only, and not with Google.
• Your use of the Android App must comply with Google's then-current Google Play Terms of Service.
• Google is only a provider of the store where you obtained the Android App. Monkeypants, not Google, is solely responsible for the Android App. Google has no obligation or liability to you with respect to the Android App or these Terms.
• You acknowledge and agree that Google is a third-party beneficiary to these Terms as they relate to the Android App.

Miscellaneous

These Terms constitute the entire agreement between you and Monkeypants relating to your access to and use of the App. The failure of Monkeypants to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles are for convenience only. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions. You may not transfer or assign these Terms without our prior written consent, and any attempted transfer or assignment without such consent will be void. We may freely transfer or assign these Terms or the App, in whole or in part, without your consent. You agree that communications between us may be conducted electronically.

Contact Us

If you have any questions about these Terms, please contact us at support@monkeypants.ai.

TV Remote: Smart Control and Roam are independent applications developed by Monkeypants, LLC. They are not affiliated with, authorized, endorsed by, or in any way officially connected with Roku, Inc. "Roku" and related marks are trademarks of Roku, Inc. All product and company names are trademarks of their respective owners.